With such a competitive market out there it becomes exhausting and sometimes overwhelming to find the right professional for installing and maintaining your gutter system. Here are a few tips that might come in handy while selecting an expert.
- Reputation in the market
You must ask for suggestions and opinions from your friends, relatives or colleagues. Word of mouth is considered to be the most reliable source. A reliable gutter installing company would generally have a large customer base. People can share their experiences with you, based on which you can shortlist a few of them. You might also want to look up their websites and social media pages for information. You might also look for reviews on Yelp or google maps. Since there are no industry standards; reviews give you a fair idea about the contractor.
- Do not fall for misleading claims
It is not uncommon for companies to brag about them being the best. Do not always trust them. Do a little research yourself. People are often tempted into taking such insanely attractive deals and offers, wherein excellent services are offered at minimal costs. Some for them also claim to have the best and exclusive equipment. You must always verify such details.
- Research Contractors Online
With the advancement in technology, it is now possible to create a rough picture in your mind about the firm or the professional you intend to hire without actually meeting them. You can see their rating on various websites and read customer reviews to get a good idea of their reputation and reliability. Websites like Angie’s List, Yelp and Google also include customer reviews which would shed more light on each company’s dependability.
Based on this you can create a list of a few selected companies. Once you’ve shortlisted the companies, you must visit each of their websites and read about their services and guarantees offered. We recommend choosing a company that provides new gutters as well as gutter protection systems and gutter maintenance services. This would ensure that you will get all the services from the same company, and you won’t have to go through the whole process of finding a reputable company again in the future. You should also make it a point to read the “About Us” page on each company’s website to get a feel for their mission, experience and skill set.
- Request Quotes
Once you’ve narrowed your list down to two or three companies, call and speak to sales representatives about their services, pricing, and installation process. While many factors go into a quote on new gutters or gutter guards, getting quotes from two or three different companies is an excellent way to compare services and pricing, and ensure you’re getting the best deal.
During your phone calls, pay close attention to the level of customer service that each sales representative is providing. If you feel they aren’t helpful or patient enough with your questions, we suggest moving on to the next company on your list. This may be an indicator that the company’s attitude toward customer service, in general, is lacking.